Privacy Policy

SAVINGBOX LIMITED ("we," "our," or "us") respects your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SAVINGBOX mobile application, website, and related services (collectively, the "Platform").

By accessing or using SAVINGBOX, you consent to the practices described in this Privacy Policy.

1. Who We Are

SAVINGBOX LIMITED is a financial technology company that provides digital savings and investment services. Users can save money, invest funds, and earn returns on investment (ROI). Payments and transactions may be made using fiat currency and supported digital assets such as Bitcoin (BTC) and other approved exchanges.

2. Information We Collect

We collect information necessary to provide safe, secure, and efficient financial services.

a. Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• Residential address
• Government-issued identification and verification data (KYC)
• Any means of valid identification card
• National Identification number
• Bank Verification Number (BVN)

b. Financial Information

• Bank account and payment details
• Savings and investment records
• Transaction history
• ROI and withdrawal records
• Cryptocurrency wallet addresses used on the platform

c. Technical Information

• Device and browser information
• IP address
• Log data
• App usage and performance data

3. How We Use Your Information

We use your information to:

• Create and manage your SAVINGBOX account
• Process savings, investments, and ROI payments
• Facilitate fiat and cryptocurrency transactions
• Verify identity and comply with KYC/AML requirements
• Communicate service-related updates and notifications
• Improve platform functionality and user experience
• Prevent fraud, unauthorized access, and illegal activities
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Your consent
• Performance of a contract (providing SAVINGBOX services)
• Compliance with legal and regulatory obligations
• Legitimate business interests such as security and fraud prevention

5. Cryptocurrency Use

SAVINGBOX allows transactions using supported cryptocurrencies, including Bitcoin (BTC). You acknowledge that:

• Cryptocurrency transactions are irreversible
• Blockchain transactions are publicly recorded
• SAVINGBOX does not control external blockchain networks
• You are responsible for providing accurate wallet details

SAVINGBOX is not responsible for losses caused by incorrect wallet addresses, blockchain failures, or third-party exchange issues.

6. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Banks, payment processors, and financial partners
• Cryptocurrency exchanges and wallet service providers
• Identity verification and compliance providers
• Technology service providers and infrastructure partners
• Regulatory authorities or law enforcement agencies when required by law

All third parties are required to maintain appropriate data protection standards.

7. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive data
• Secure servers and restricted access
• Continuous monitoring for security threats

Despite our efforts, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.

8. Data Retention

We retain personal and financial information only for as long as necessary to:

• Provide our services
• Meet legal, regulatory, and compliance obligations
• Resolve disputes and enforce agreements

9. Your Rights

Subject to applicable laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Withdraw consent for certain processing activities

Requests can be made by contacting us through the details provided below.

10. Cookies & Analytics

SAVINGBOX may use cookies and similar technologies to:

• Enhance platform performance
• Improve user experience
• Monitor usage and security

You can control cookie preferences through your device or browser settings.

11. Compliance

SAVINGBOX LIMITED complies with applicable data protection regulations, including the Nigeria Data Protection Regulation (NDPR) and other relevant laws.

12. Third-Party Services

Our Platform may contain links to third-party services. SAVINGBOX is not responsible for the privacy practices or content of those third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our Platform, and continued use of our services indicates acceptance of the revised policy.